Have you ever wondered how fleet businesses keep their operations running smoothly, productively, and profitably?
From dispatch to delivery, operation costs to business profits, there is a lot of work involved in fleet management. Behind every productive and successful business is an efficient fleet manager with the best fleet management software.
The term fleet management refers to the management and supervision of vehicles such as cars, trucks, or vans that are used for business purposes. Fleet management does not only refer to a single task but a process involved in overseeing the entire fleet operation, from employee performance to fleet performance.
The fleet management process includes:
All these tasks are undertaken to increase employee productivity, ensure fleet operations run smoothly, improve customer experience and increase profits while reducing operational costs and time wastage.
To better understand fleet management, let’s take Bill as an example. Bill is a fleet manager for a small fleet business in the health industry.
As a fleet manager Bill is responsible for all aspects of the fleet business, this includes directing and managing fleet vehicles, resources, and costs. This role requires efficient use of time, and excellent leadership and decision-making skills to effectively oversee fleet assets and increase fleet performance. Even though Bill’s daily routine may differ slightly from that of other fleet managers who work in different fleet industries, they all share common responsibilities which include:
It's challenging for Bill and other fleet managers to efficiently manage their fleet's daily tasks while boosting profits. Therefore, they use fleet management software to help them manage small, medium, or large fleets efficiently. This type of system allows them to receive reports, data, information, and actionable insights designed to improve fleet operations and productivity.
Let’s gain a deeper understanding of this fleet management software.
Fleet management software is a computer software that simplifies the work of a fleet manager by using GPS tracking so managers can:
Manually managing all the above can be challenging whether it is one vehicle or an entire fleet. Businesses use fleet management software to simplify the fleet management process by gaining a birds-eye view of the entire fleet operations with an all-in-one platform. This way, Bill or any other fleet manager can improve safety, reduce fleet costs, increase vehicle lifespan, receive real-time fleet alerts, optimise routes, and increase customer satisfaction - all remotely, from his fingertips.
Fleet management software is useful for any company that needs commercial vehicles and drivers to conduct everyday business. This includes businesses in the following industries:
With the use of fleet management software, fleet managers in the above industries can successfully manage a fleet business by efficiently overseeing driver behaviour, internal and external factors that impact fuel prices, customer expectations, and vehicle maintenance – just to name a few.
There are multiple ways that fleet management software benefits fleet operations. Let’s unpack four of these:
With Cartrack’s easy-to-use Mi-Fleet software, fleet managers can easily manage and control fuel transactions, pinpoint fuel wastage, and detect fuel fraud. This saves fuel, money, and admin.
Any fleet industry or size can reap these benefits if a fleet operation is efficiently managed. For fleet managers to effectively manage a fleet business, teamwork and well-maintained assets are vital. In contrast, having a non-functional team and ill-maintained assets can lead to an unfulfilled fleet manager role and an unsuccessful business operation.
Productivity is the key to a successful business story. As a fleet manager, Bill's job is to maximise the fleet's productivity. The productivity of a fleet operation is dependent on a fleet manager’s ability to efficiently manage the fleet. However, fleet managers may struggle to effectively meet their responsibilities and efficiently manage a fleet operation because their role is dependent on the productivity of employees, the state of the business assets and resources, as well as external factors such as inflation rates.
These are the top four productivity challenges that fleet managers face:
Actionable insights can be defined as data and information about a business that can be used to make business decisions and achieve business goals. This refers to data and information that can be translated into action (whether decisions or performance). When used effectively, actionable insights lead to improved employee productivity and business growth.
This way, Cartrack can help fleet-based businesses get more productivity out of their employees, assets, and resources.
Top-three actionable insights by Cartrack to help improve employee productivity:
1. Contextualised metrics for strategic decision making: With the use of the fleet’s operational, administrative and financial data, Cartrack produces tangible data so fleet managers gain insight into the fleet operation that they can actually use to make accurate strategic decisions.
For example, the fleet’s operational, administrative and financial data can be used to determine the cost per job. If the cost per job is too high and outweighs the profit per job, fleet managers can use this information to decide on cost changes and direct actions to reduce fuel consumption, optimise routes or decrease idling time.
2. Comparable metrics to pinpoint challenges and solutions: This allows fleet managers to compare metrics across drivers and vehicles to pinpoint leakages, identify challenges and solutions to tackle them, and spot where to optimise time and increase productivity.
For example, fleet managers can compare cost differences per task per vehicle based on driver behaviour, vehicle maintenance costs, fuel costs, and cost per kilometre. If one vehicle’s costs are significantly higher than others, fleet managers can pinpoint the challenge and tackle it.
This information can be used to further empower, educate or train the driver to use assets, resources, and time more productively.
3. Instant insights to spot unproductiveness: This helps fleet managers instantly find the information needed and stay in the know of any unproductive areas of the fleet operation. Whether it is time per delivery, data on a specific vehicle, or driver behaviour – fleet managers can receive instant insights in case they need the information urgently.
Cartrack gives fleet managers an overview of fuel consumption, unproductive idling, safety, and vehicle utilisation on a dashboard, all within just one click. Fleet managers can further use the filters to specify what information is needed- this saves hours that would be spent analysing data.
Get actionable insights to improve employee productivity with Cartrack’s easy-to-use platform that gives you an overview of your fleet’s operation.
Get a quote today and say goodbye to the downtime!